Waiter / Waitress - Cafe Malacca

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Café Malacca is expected to deliver friendly, efficient service in a busy hotel restaurant serving Southeast Asian cuisine. Typical requirements include previous experience in hospitality or food and beverage, good communication skills, a service-focused attitude, and the ability to work shifts, weekends, and public holidays. Candidates should be well presented, attentive to detail, comfortable taking orders and handling guest requests, and able to work effectively within a multicultural team. Knowledge of food safety, menu items, and basic point-of-sale procedures is useful. Fluency in English is generally expected; Cantonese, Mandarin, or other languages may be advantageous.

About the employer

Shangri-La Group is an international luxury hospitality company founded in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other markets. Shangri-La properties are known for attentive service, premium accommodation, extensive dining facilities, and a strong focus on guest experience. The group includes several hotel brands and employs colleagues from a wide range of cultural backgrounds. In Hong Kong, Shangri-La hotels serve business and leisure travellers and offer restaurants, event facilities, wellness services, and other luxury amenities. Employees may benefit from structured training, international hospitality standards, staff dining, and opportunities to develop within the group, although benefits and career progression depend on the individual property and employment contract.

Working in Hong Kong

Hong Kong is a fast-paced international city made up of Hong Kong Island, Kowloon, the New Territories, and numerous outlying islands. Hospitality offers opportunities in hotels, restaurants, clubs, catering, events, and tourism, particularly for candidates with language skills and customer-service experience. The culture combines Cantonese traditions, international influences, festivals, shopping, and an active dining scene. Lifestyle is convenient but expensive, with excellent public transport, compact urban living, hiking trails, beaches, and lively entertainment. Foreign nationals normally need an employer-sponsored work visa before starting employment; the employer must demonstrate a genuine position and suitable salary. Applicants should confirm visa eligibility, contract terms, accommodation, medical coverage, and service-charge arrangements. Relocation costs and rents can be high, so budgeting is important. Hong Kong provides strong professional exposure, but working hours in hospitality may include late shifts, weekends, and public holidays.