Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets while maintaining a safe and welcoming environment. Typical requirements include previous hotel, hospitality, security or law-enforcement experience, supervisory capability, good communication skills and knowledge of emergency procedures, access control, incident reporting and local regulations. First-aid, fire-safety or security certifications are advantageous. The successful candidate is expected to supervise security officers, conduct patrols, monitor CCTV and alarms, respond promptly to incidents, support investigations, prepare accurate reports and coordinate with police or emergency services when necessary. A professional appearance, sound judgment, integrity, calmness under pressure, shift flexibility and the ability to work weekends and public holidays are essential. Cantonese, English and possibly Mandarin language skills may be preferred in Hong Kong.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for high service standards, refined accommodation, restaurants, meeting facilities and destination experiences. Shangri-La places strong emphasis on genuine hospitality, guest recognition, employee development and responsible business practices. Hong Kong remains an important location for the group, with established luxury properties serving international visitors, business travellers, local residents and major events. Employees typically work in multicultural teams and are expected to deliver polished service while maintaining operational discipline, safety and respect for the company’s values.

Working in Hong Kong

Hong Kong is a compact, energetic city with a strong hospitality, finance, retail, technology and logistics job market. Opportunities are concentrated in hotels, restaurants, attractions, events and luxury retail, particularly on Hong Kong Island, Kowloon and at the airport. Cantonese is widely spoken, while English is commonly used in international workplaces and Mandarin is valuable. The lifestyle combines dense urban districts, excellent public transport, shopping and dining with beaches, hiking trails and outlying islands. Accommodation can be expensive, so many employees share flats or live in districts connected by MTR lines. Foreign employees generally need an employer-sponsored visa, commonly through the General Employment Policy, and must meet qualification and salary requirements. Employers often assist with documentation, but candidates should confirm visa, insurance and relocation terms before accepting an offer. Hong Kong has a fast-paced, safe and highly connected environment.