Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the resort’s commercial team with sales administration, marketing campaigns, digital content, promotions, reports, client communications and event coordination. Candidates would typically need a diploma or degree in marketing, business, hospitality or a related field, along with experience in hotel sales, marketing or a similar administrative role. Strong organisation, writing, presentation and communication skills are expected, as well as confidence using Microsoft Office and online marketing tools. The successful candidate should be service-minded, commercially aware, detail-oriented and comfortable working with international guests, travel partners and internal departments. Flexibility, professional presentation and the ability to manage several deadlines in a luxury resort environment are important.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognised for its hotels, resorts and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a high-end beachfront resort on the east coast, offering accommodation, restaurants, leisure facilities, wellness experiences and access to private islands. The resort serves leisure travellers, couples, families, groups and corporate clients from international markets. Employees generally work in a multicultural environment where attention to detail, warm hospitality, teamwork and personalised guest service are highly valued. Sales and marketing roles support the resort’s positioning, partnerships, campaigns, reservations and revenue performance in a competitive luxury travel market.

Working in Mauritius

Mauritius offers opportunities in luxury hotels, tourism, food and beverage, aviation, finance, technology, healthcare and education. The island has a multicultural society influenced by Indian, African, European and Chinese heritage, with English and French widely used alongside Mauritian Creole. Life combines a relaxed coastal pace with busy commercial centres such as Port Louis, Grand Baie and Ebene. Residents enjoy beaches, hiking, water sports, markets and a varied food scene, although imported goods and housing in popular areas can be expensive. Foreign employees normally need an employer-sponsored work permit or Occupation Permit; working on a tourist entry is not permitted. Employers usually guide applicants through the process, which may require qualifications, a contract, medical checks and supporting documents. Before relocating, confirm accommodation, transport, healthcare, tax, insurance and whether meals, service charge or other resort benefits are included.