Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper 1 supports the Housekeeping Department in maintaining clean, comfortable and well-presented guest rooms and public areas. Typical requirements include previous housekeeping or hotel experience, basic knowledge of cleaning procedures, good physical stamina and the ability to work shifts, weekends and public holidays. The successful candidate should be detail-oriented, reliable, well-groomed and able to follow hygiene, safety and Shangri-La service standards. Good communication and teamwork are important, while knowledge of English and Malay is advantageous. Responsibilities may include assisting with room inspections, coordinating attendants, monitoring supplies, responding to guest requests and helping ensure consistent cleanliness and service quality.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for warm Asian hospitality, comfortable accommodation, restaurants, wellness facilities and professional event services. Shangri-La places strong emphasis on guest satisfaction, service excellence, employee development and responsible business practices. In Malaysia, the group operates recognised city hotels and resort properties, offering career opportunities across housekeeping, food and beverage, front office, engineering, finance and management. Employment benefits and conditions vary by property, but hotel roles commonly include staff meals, uniforms, training and possible service-charge or accommodation arrangements.

Working in Malaysia

Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with demand for housekeeping, food service, maintenance and guest-relations staff. Langkawi and Penang provide island lifestyles, beaches, multicultural communities and a slower pace, while Kuala Lumpur offers broader employment and transport options. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions; respectful dress, punctuality and courteous communication are valued. Living costs are generally moderate, though accommodation near major resorts can be higher. Foreign employees normally need an employer-sponsored Employment Pass or relevant work permit before starting work; the employer usually handles the application and immigration process. Candidates should confirm salary, service charge, housing, medical coverage, contract terms and transport before relocating. Malaysia is warm and humid year-round, with monsoon conditions varying by coast. Basic English is widely used in tourism, while Malay is useful for daily life.