Manager, Corporate and Marketing Communications

Role summary

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The Manager, Corporate and Marketing Communications will lead communications planning for Shangri-La in Hong Kong, supporting corporate reputation, hotel marketing, media relations, content creation, campaigns, and internal communications. Candidates should have a degree in communications, public relations, marketing, journalism, or a related field, with several years of experience in corporate communications, hospitality, luxury brands, or an agency environment. Strong written and spoken English is expected; Cantonese and/or Mandarin is advantageous. The role requires excellent media contacts, storytelling, project management, digital and social media awareness, attention to detail, and the ability to manage multiple stakeholders and deadlines. The successful candidate is expected to be proactive, polished, commercially aware, and comfortable representing a premium international hospitality brand.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, personalized service, and the Shangri-La brand, supported by additional hotel brands and properties in major business and leisure destinations. Its hotels typically provide accommodation, restaurants and bars, meetings and events, wellness facilities, and guest experiences. Shangri-La places emphasis on service excellence, responsible business practices, colleague development, and long-term relationships with guests and communities. A communications manager in Hong Kong would work in a highly international environment, coordinating corporate reputation and marketing messages across hotel operations, senior leadership, media, agencies, and commercial teams.

Working in Hong Kong

Hong Kong is a compact, energetic city with strong opportunities in hospitality, finance, technology, retail, aviation, education, and professional services. Its culture blends Cantonese traditions with international influences, and English is widely used in business, while Cantonese is valuable for daily life and local media work. The lifestyle is fast-paced, safe, and convenient, with excellent public transport, diverse food, hiking trails, beaches, and a vibrant arts and nightlife scene. Housing is expensive, especially on Hong Kong Island and in central Kowloon, so many professionals choose locations near MTR lines or live in the New Territories. Foreign professionals generally need an employment visa sponsored by their employer; applications typically require a confirmed offer, suitable qualifications, and proof that the role cannot readily be filled locally. Relocating families may apply for dependent visas, and newcomers should arrange accommodation, banking, healthcare coverage, and an identity card after arrival.