Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales and events team by responding to enquiries, preparing proposals and quotations, coordinating venue bookings, updating client records, and assisting with event planning and follow-up. Candidates typically need a diploma or degree in hospitality, business, events, or a related field, together with strong organisation, communication, and customer-service skills. Previous hotel, catering, banqueting, or event experience is advantageous. The role requires confidence dealing with clients, attention to detail, professional presentation, computer literacy, and the ability to manage several deadlines. Flexibility is essential because events may involve evenings, weekends, public holidays, and changing operational requirements. The successful candidate is expected to support revenue targets while delivering smooth, well-coordinated experiences for guests and corporate customers.

About the employer

Shangri-La is an internationally recognised luxury hospitality group founded in Hong Kong, with hotels, resorts, and other properties across Asia, the Middle East, Europe, North America, and Africa. The group is known for personalised service, comfortable accommodation, dining, meetings, weddings, and leisure experiences. Its Malaysian properties serve business travellers, holidaymakers, wedding parties, and corporate clients, combining local hospitality with Shangri-La’s global service standards. Employees generally work in a multicultural environment where guest care, teamwork, presentation, and attention to detail are highly valued. The company offers careers across hotel operations, food and beverage, events, sales, finance, engineering, and guest services. Benefits and development opportunities vary by property and employment contract, but hospitality experience with an established international brand can provide useful long-term career progression.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, event venues, tourism, restaurants, retail, and business services. Popular island destinations such as Langkawi, Penang, Tioman, and Kota Kinabalu attract international visitors, while Kuala Lumpur provides broader corporate and hospitality employment. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences reflected in food, festivals, language, and daily life. The lifestyle is generally affordable, with excellent street food, warm weather, beaches, rainforests, and modern cities. Foreign nationals normally need an employer-sponsored work permit; the company usually handles the application, and working before approval is not permitted. Relocating employees should budget for accommodation deposits, transport, insurance, and document processing. English is widely used in hotels and business, although learning basic Malay helps with local communication. Check current immigration rules, contract benefits, and regional weather before accepting an offer.