Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports the planning, delivery and daily operations of family-focused events and experiences at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, business or a related field, with several years of experience in hotel operations, event coordination, guest services or children’s activities. The successful candidate should be organised, creative, commercially aware and confident managing schedules, vendors, budgets and service standards. Strong communication skills are essential, along with the ability to lead colleagues, work across departments and engage warmly with children and families. Flexibility to work weekends, public holidays and changing shifts is expected.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other regions. The group is recognised for personalised Asian-inspired hospitality, strong service standards and distinctive guest experiences. Shangri-La Singapore is a large luxury hotel set within extensive landscaped gardens near Orchard Road. It offers accommodation, restaurants, meeting and event facilities, wellness services and family-oriented experiences. The property is known for its three hotel wings, extensive leisure facilities and programmes designed for both business and leisure travellers. Employees typically work in a multicultural environment where guest care, teamwork, attention to detail and professional development are highly valued.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, events, tourism, finance, technology, healthcare and education. The culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used at work. Life is convenient and safe, supported by excellent public transport, modern healthcare, shopping, restaurants and abundant entertainment. Housing can be expensive, especially in central areas, so many newcomers share apartments or live outside the city centre. Foreign employees generally need an employer-sponsored work pass; the Employment Pass or S Pass may apply depending on qualifications, salary and role, while eligibility rules can change. Employers usually guide successful candidates through the application process. Before relocating, arrange accommodation, health insurance, banking and transport planning. Singapore's warm, humid climate and fast-paced service industry make adaptability and good time management important.