Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports the hotel’s meetings, conferences, banquets and entertainment facilities by setting up, operating and maintaining microphones, speakers, projectors, screens, video systems and related equipment. Candidates should have practical experience with audio-visual systems, basic troubleshooting skills and the ability to read equipment instructions and technical requirements. A hospitality, events or technical services background is advantageous. The role requires strong customer service, clear communication, attention to detail and flexibility to work shifts, weekends and holidays. The successful candidate is expected to respond promptly to event requests, maintain equipment safely, coordinate with hotel departments and deliver reliable, professional technical support to guests and colleagues.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, elegant facilities, dining experiences, wellness offerings and strong attention to guest comfort. In the United Arab Emirates, Shangri-La operates luxury hotels serving business travellers, leisure guests, meetings and events. Employees typically work in an international environment with structured service standards, departmental training and opportunities to build careers in hospitality. Benefits and employment conditions vary by property and may include accommodation or an allowance, transportation, meals, medical insurance, annual leave and return airfare, subject to the employment contract and UAE regulations.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with extensive coastlines and resort destinations. Hospitality, tourism, events, retail, aviation and luxury services provide many employment opportunities, particularly for people with technical, customer-service or multilingual skills. The culture combines Islamic traditions with a highly international population; respectful dress and behaviour are expected, especially during religious occasions. Life is modern and convenient, although summer temperatures are extremely high and accommodation costs can be significant. Employees normally require an employer-sponsored work visa, residence permit, medical examination and Emirates ID. Employers often assist with these arrangements. Before relocating, confirm salary, accommodation, transport, insurance, working hours, probation terms and airfare in writing. A valid passport and attested qualifications may also be required.