Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, clearing tables and ensuring a smooth dining experience. Candidates should have previous experience in hotel or restaurant service, good knowledge of Cantonese cuisine and dining etiquette, and strong communication skills in Cantonese and English. Mandarin is an advantage. The role requires a friendly, attentive and well-presented personality, teamwork, accuracy with orders and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends and public holidays is expected.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and premium dining, wellness and accommodation experiences. Its Hong Kong properties include Island Shangri-La, Kowloon Shangri-La and other well-established hospitality operations. Employees typically work in a multicultural environment with structured training, service-focused career development and opportunities to move within the wider group. Hung Tong is associated with Shangri-La’s Chinese dining offering, where staff are expected to provide polished, attentive service and demonstrate knowledge of traditional Cantonese hospitality.

Working in Hong Kong

Hong Kong offers many opportunities in hotels, restaurants, retail, finance, aviation, events and tourism, especially for candidates with Cantonese, English or Mandarin skills. Its culture blends Chinese traditions with international influences, creating a fast-paced but welcoming environment. Residents enjoy excellent public transport, varied food, shopping, hiking trails, beaches and vibrant nightlife. Accommodation is convenient but expensive, so shared housing or staff accommodation can help reduce costs. Most foreign employees need an employment visa sponsored by their employer, while eligible professionals may use routes such as the General Employment Policy or Technology Talent Admission Scheme. Applicants normally need a confirmed job offer, suitable qualifications or experience and proof of a genuine position. New arrivals should arrange a Hong Kong identity card, bank account and local medical coverage. Workplace expectations include punctuality, professionalism and respect for hierarchy.