Restaurant Manager (Japanese Restaurant)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurant Manager will oversee daily operations of a Japanese restaurant at Shangri-La in Indonesia. Requirements typically include several years of restaurant supervisory or management experience, preferably in an upscale hotel or Japanese dining environment, strong knowledge of service standards, food safety and beverage operations, and good English communication skills. Japanese language ability and experience with Japanese cuisine are advantageous. The candidate is expected to lead and coach staff, maintain excellent guest satisfaction, manage staffing and operating costs, coordinate with the kitchen, handle guest concerns professionally, and support sales and revenue targets. Flexibility, cultural awareness, attention to detail and the ability to work shifts, weekends and public holidays are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for warm Asian hospitality, high service standards and carefully designed guest experiences. Shangri-La hotels commonly offer accommodation, restaurants, bars, meeting facilities, wellness services and leisure amenities. In Indonesia, the group has operated prominent properties including Shangri-La Jakarta and Shangri-La Surabaya, serving business travellers, leisure guests and international events. Employees generally work in a structured, multicultural environment with opportunities for training and career development. Restaurant managers are expected to uphold the brand’s service values while adapting menus and experiences to local market expectations.

Working in Indonesia

Indonesia is an archipelago rather than one island, with strong hospitality opportunities in Jakarta, Bali, Surabaya, Batam, Lombok and other resort destinations. Hotel and restaurant professionals may find work in luxury resorts, city hotels, beach clubs, restaurants and tourism businesses. Workplace culture values politeness, teamwork, respect for seniority and personal relationships; English is important in international hotels, while Indonesian is useful for daily life. Lifestyle varies from busy urban living in Jakarta to relaxed coastal life in Bali or Lombok. Employers normally sponsor the required work authorization, commonly involving a work permit and limited-stay visa, so candidates should not work on a tourist visa. Relocation costs, housing, transport, medical cover and tax treatment should be confirmed in the employment contract. Accommodation may be available for management roles, but rents and commuting conditions differ considerably by location.