Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to support accurate and timely financial operations, reporting, controls, reconciliations, budgeting, and compliance within Shangri-La. Typical requirements include a degree in accounting, finance, or a related discipline, relevant experience in hotel finance or shared services, sound knowledge of accounting systems and internal controls, and strong Excel skills. The successful candidate should be organised, analytical, discreet with confidential information, and able to work accurately under pressure. Good communication and coordination skills are important when working with operational departments, auditors, suppliers, and regional finance teams. Professional accounting certification or progress toward one may be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for Asian-inspired hospitality, personalised service, and high-quality accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates established properties in destinations such as Manila and Cebu, serving business travellers, leisure guests, families, and corporate events. Employees typically work in a structured international environment with strong emphasis on service standards, operational discipline, teamwork, guest satisfaction, and professional development. Finance teams support the commercial and operational performance of each property through accurate reporting, budgeting, controls, and compliance.

Working in Philippines

The Philippines is an archipelago with major employment centres in Metro Manila, Cebu, Clark, and key resort destinations such as Boracay, Palawan, and Bohol. Hospitality, tourism, finance, shared services, technology, healthcare, and customer support offer regular opportunities, although competition can be strong. Filipino culture is generally warm, family-oriented, community-minded, and respectful, with English widely used in business and hotels. Lifestyle varies from fast-paced city living to relaxed coastal communities; living costs are usually lower outside Manila, while traffic and seasonal weather can affect daily routines. Foreign nationals normally need an appropriate work visa or permit arranged with employer support, and should not work on a tourist visa. Candidates should confirm salary, accommodation, insurance, relocation assistance, tax treatment, and visa sponsorship before accepting an offer. Local qualifications and police or medical documents may also be required.