Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager supports the daily operation of Vintana, helping deliver excellent food and beverage service while maintaining Shangri-La standards. Requirements typically include a hospitality or related qualification, several years of restaurant or hotel experience, strong knowledge of service procedures, and good English communication skills. The successful candidate is expected to supervise and coach employees, coordinate shifts, handle guest concerns professionally, monitor service quality and outlet performance, and support inventory, cost control, and health and safety procedures. Flexibility, leadership, attention to detail, and a guest-focused attitude are essential, along with the ability to work weekends, holidays, and changing shifts in a resort environment.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for refined accommodation, personalized service, premium dining, and strong resort experiences. In the Philippines, Shangri-La operates several respected properties, including Shangri-La Boracay, where Vintana is a signature dining venue offering international cuisine in a relaxed island setting. Employees typically work in a multicultural environment and receive structured operational training, service standards, and opportunities for career development within the wider hotel group. Shangri-La places strong emphasis on genuine hospitality, guest satisfaction, teamwork, professionalism, and responsible business practices. Benefits may include meals, uniforms, accommodation or accommodation support, medical coverage, service charge, and internal transfer opportunities, depending on the property and employment package.

Working in Philippines

The Philippines offers hospitality opportunities throughout Boracay, Cebu, Palawan, Bohol, Metro Manila, and other tourism centers. Resort jobs commonly include food and beverage, front office, housekeeping, spa, recreation, engineering, and guest relations roles. Boracay has a lively international tourism culture, welcoming local communities, Filipino food, beaches, diving, boating, and an active social scene. Island living can be rewarding but may involve higher costs for imported goods, limited transport, seasonal demand, and occasional typhoons. Foreign nationals normally need an employer-sponsored work visa or permit, commonly arranged with assistance from the hiring company; working on a tourist visa is not permitted. Applicants should confirm salary, service charge, accommodation, meals, insurance, airfare, and contract terms before relocating. A valid passport, medical clearance, police documents, and authenticated qualifications may be requested. Philippine employees should verify local labor and relocation arrangements directly with Shangri-La.