Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales, and delivery of conferences, weddings, banquets, and other events, ensuring strong revenue results and excellent guest experiences. Requirements typically include a degree or diploma in hospitality, events, business, or a related field, along with substantial experience in hotel events, banquet operations, or event sales. The successful candidate should demonstrate leadership, commercial awareness, negotiation skills, budget control, and excellent communication. Expectations include developing client relationships, coordinating closely with culinary and operations teams, managing event standards, coaching colleagues, resolving issues professionally, and achieving departmental targets. Experience with luxury hotels, international clients, and multicultural teams is highly advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The brand is known for warm Asian hospitality, high service standards, premium accommodation, extensive dining, wellness facilities, and large-scale meetings and events. Shangri-La properties serve business travellers, leisure guests, wedding parties, and corporate groups, creating opportunities across hotel operations, sales, events, food and beverage, and guest services. Employees generally work in multicultural environments with structured service procedures and opportunities for professional development. In Malaysia, Shangri-La has established properties in major destinations, including Kuala Lumpur and other resort markets, where event leaders are expected to combine luxury service, operational discipline, relationship management, and strong commercial performance.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other coastal or island destinations. Hotels and resorts regularly recruit professionals in events, food and beverage, rooms, sales, engineering, and guest relations, with stronger demand during weddings, conferences, and holiday periods. Malaysian culture blends Malay, Chinese, Indian, and indigenous traditions, and English is widely used in hotels. Lifestyle costs are moderate compared with many global luxury-hospitality markets, although central Kuala Lumpur and popular islands can be more expensive. Langkawi and Penang provide relaxed coastal living, while Kuala Lumpur offers broader career networks and urban amenities. Foreign employees normally need employer sponsorship for an Employment Pass, with approval and documentation handled before starting work. Candidates should confirm salary, accommodation, medical coverage, tax obligations, and relocation support directly with the employer.