Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace is expected to supervise daily restaurant operations, lead a service section, and ensure attentive, polished dining experiences. Requirements typically include previous experience in an upscale Chinese restaurant or luxury hotel, strong knowledge of food and beverage service, excellent communication skills, and the ability to guide and train junior colleagues. Cantonese and English are highly useful, while Mandarin may be advantageous. The successful candidate should be well presented, guest-focused, organised, and confident handling reservations, service standards, guest requests, and complaints. Flexibility to work shifts, weekends, and public holidays is expected.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and distinctive food and beverage experiences. Shangri-La Hong Kong includes renowned hotels such as Island Shangri-La and Kowloon Shangri-La. Summer Palace, located at Island Shangri-La, is an award-winning Cantonese restaurant recognised for refined cuisine, elegant surroundings, and attentive service. Employees generally work in a structured luxury-hotel environment with opportunities for professional development, staff benefits, and international exposure. The group values guest satisfaction, teamwork, cultural awareness, integrity, and consistent service delivery.

Working in Hong Kong

Hong Kong is a dynamic international city and a major centre for hospitality, finance, retail, technology, and professional services. Hotels, restaurants, bars, cruise operations, events, and tourism regularly offer opportunities for experienced service professionals. The culture combines Cantonese traditions, international influences, fast-paced city life, and strong respect for efficiency and professionalism. Housing can be expensive, although public transport is excellent and many employees live in Kowloon or the New Territories to reduce costs. Hong Kong offers outstanding food, shopping, nightlife, hiking, beaches, and convenient travel throughout Asia. Foreign nationals normally need an employment visa sponsored by an approved employer before starting work; eligibility depends on qualifications, experience, salary, and a genuine job offer. Candidates should confirm visa, medical, accommodation, tax, and relocation details directly with Shangri-La.