Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager or Assistant Security Manager is expected to protect guests, colleagues, property and assets while maintaining a safe, discreet hotel environment. Requirements typically include relevant hotel, hospitality, law-enforcement or security experience, strong knowledge of emergency procedures, incident reporting, access control, fire and life-safety standards, and local regulations. The candidate should demonstrate leadership, sound judgment, integrity, physical fitness, excellent communication and calm decision-making during emergencies. Experience supervising security officers, conducting investigations, coordinating with police and emergency services, and delivering staff training is advantageous. The role normally requires shift work, including nights, weekends and public holidays, together with professional English and knowledge of Cantonese or Mandarin.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its Asian heritage, warm service and high-quality properties. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands focus on personalised guest experiences, refined accommodation, restaurants, wellness facilities and professional meeting services. Shangri-La hotels commonly emphasise respect, hospitality, teamwork and continuous service improvement. In Hong Kong, the company has a strong presence through established luxury properties serving business travellers, leisure guests, local residents and major events. Employees typically work in a multicultural environment with structured operational standards, training opportunities and internal career mobility. Security professionals support the company’s commitment to guest confidence, colleague safety, emergency readiness, asset protection and discreet, service-oriented risk management.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hotels, finance, retail, aviation, technology, logistics, healthcare and professional services. Hospitality roles are concentrated on Hong Kong Island, Kowloon and major resort areas, with security positions available in luxury hotels, shopping centres and commercial buildings. The culture blends Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business and tourism. Lifestyle is fast-paced, convenient and urban, with excellent public transport, hiking trails, beaches, restaurants and nightlife. Housing is expensive, so many newcomers share accommodation or live in Kowloon or the New Territories for better value. Overseas employees generally need an employer-sponsored employment visa before starting work. Applicants usually provide qualifications, experience, a passport and a formal offer, while dependants may qualify for accompanying visas. Employers often assist with visa applications and relocation, but candidates should confirm housing, medical cover, working hours and benefits before accepting.