Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Requirements typically include previous hotel, hospitality, security or law-enforcement experience, strong communication skills, physical fitness, sound judgment and the ability to work rotating shifts, weekends and public holidays. Candidates should understand emergency procedures, incident reporting, access control, CCTV monitoring and local safety regulations. A valid Hong Kong security personnel permit may be required. The successful candidate is expected to lead and coach security officers, respond calmly to incidents, support investigations, maintain accurate records and deliver discreet, courteous service while enforcing hotel policies.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and other properties across Asia, the Middle East, Europe, North America and beyond. Its brands are known for warm Asian hospitality, attentive service and high standards in guest comfort, dining and wellness. Shangri-La hotels serve leisure travellers, business guests, groups and long-stay visitors, with operations spanning rooms, restaurants, events and guest services. The company places strong emphasis on service culture, colleague development, safety and responsible business practices. Working for Shangri-La can offer exposure to an international hotel environment, structured operating procedures and opportunities to progress within hospitality. Specific benefits, duties and employment terms vary by property, department and local labour regulations.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, logistics, healthcare and education. The culture blends Cantonese traditions, international influences, festivals, fast-paced urban life and a strong food scene. Housing is expensive, but public transport is efficient, reliable and extensive; many residents live in Kowloon or the New Territories and commute to Hong Kong Island. The city has beaches, hiking trails, country parks and lively neighbourhoods alongside dense commercial districts. Foreign professionals generally need an employment visa sponsored by a Hong Kong employer, with approval depending on qualifications, salary, relevant experience and the role’s business need. Employers usually assist with documentation, but applicants should confirm requirements with Hong Kong Immigration. Before relocating, budget carefully for rent, deposits, healthcare, transport and schooling if applicable. Cantonese is widely spoken, while English is commonly used in business and international hotels.