Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing activities, client communication, event coordination, promotional materials, reports and follow-up with business partners. Candidates are generally expected to have a diploma or degree in marketing, business, hospitality or a related field, along with experience in hotel sales, marketing or administration. Strong organization, written and verbal communication, customer service skills and proficiency in Microsoft Office are important. Familiarity with digital marketing, social media, CRM systems and luxury hospitality is advantageous. The successful candidate should be polished, proactive, detail-oriented and able to manage competing deadlines while representing Shangri-La professionally.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for personalized service, refined accommodation, distinctive dining and wellness experiences. In Mauritius, Shangri-La Le Touessrok is a luxury resort on the east coast, offering beachfront facilities, restaurants, spa services, leisure activities, events and access to private islands. The group places strong emphasis on warm Asian hospitality, guest satisfaction, employee development and responsible business practices. A Sales & Marketing Coordinator at the resort would work closely with commercial, events, reservations and operational teams to strengthen the property’s market presence and support revenue-generating activities.

Working in Mauritius

Mauritius offers opportunities in luxury hotels and resorts, tourism, restaurants, aviation, finance, technology, retail and business services. English is widely used in workplaces, while French and Mauritian Creole are common in daily life. The culture blends African, Indian, European and Chinese influences, reflected in its food, festivals, music and welcoming communities. Lifestyle options include beaches, hiking, water sports, golf and a relaxed outdoor atmosphere, although traffic and imported goods can be expensive. Foreign employees normally need an appropriate work or occupation permit, usually arranged with employer support before starting work; requirements depend on nationality, salary and role. Applicants should confirm current rules with Mauritius authorities or the employer. Relocation planning should include accommodation, transport, health insurance, banking and tax matters. Resort jobs may provide meals, transport or staff accommodation, but these benefits should be confirmed in the contract.