Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Executive Housekeeper and housekeeping team in maintaining guest rooms, public areas and back-of-house spaces to Shangri-La standards. Typical requirements include previous hotel or housekeeping experience, good knowledge of cleaning procedures, attention to detail and the ability to work shifts, weekends and public holidays. The candidate should be physically fit, dependable, well-groomed and comfortable supervising or guiding room attendants when required. Good communication and teamwork are important, as the role involves coordinating with Front Office, Engineering and other departments. Familiarity with hygiene, safety and chemical-handling procedures is advantageous. Hospitality qualifications may be preferred, while a positive service attitude and willingness to learn are essential.

About the employer

Shangri-La Group is a global luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its properties are known for warm Asian hospitality, high service standards and extensive guest facilities, including restaurants, spas, meeting venues and recreational activities. In Malaysia, Shangri-La operates several established hotels and resorts, employing local and international hospitality professionals. The company places strong emphasis on guest satisfaction, teamwork, professional presentation and consistent operating standards. Employees may receive structured training, career development opportunities, staff meals, uniform provision and other benefits depending on the property and employment contract. Housekeeping employees play an important role in maintaining the cleanliness, comfort and reputation of each Shangri-La property.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands along the east and west coasts. Housekeeping work is commonly available in hotels, beach resorts, serviced apartments and tourism facilities, with better prospects for candidates who have hotel experience and English-language skills. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, with diverse food, festivals and languages. Lifestyle costs are generally moderate, although resort islands and major cities can be more expensive. Foreign workers normally need an employer-sponsored work permit or Employment Pass, and must not begin work before approval. Employers may assist with immigration, accommodation and relocation, but conditions vary. Candidates should verify salary, service charge, housing, transport, medical coverage and contract terms before accepting an offer.