Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is expected to generate business from meetings, incentives, conferences and exhibitions, develop relationships with corporate clients and event agencies, prepare proposals, negotiate contracts, and achieve room, catering and event revenue targets. Candidates typically need a degree or diploma in hospitality, business or a related field, together with several years of hotel sales experience, preferably in MICE or luxury hospitality. Strong knowledge of the Indonesian market, excellent communication and negotiation skills, professional presentation, and established corporate contacts are valuable. The successful candidate should be commercially minded, well organised, target driven and comfortable coordinating with rooms, events, food and beverage, and operations teams.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant properties and strong emphasis on genuine care. The group operates hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. Its Indonesian portfolio has included well-known properties in Jakarta and Bali, serving business travellers, leisure guests, weddings and large-scale MICE events. Shangri-La hotels generally offer extensive facilities such as restaurants, meeting venues, spas and guest services. Employees work in a multicultural environment where guest satisfaction, professional standards, teamwork and commercial performance are highly valued. Career opportunities may include training, internal mobility and exposure to international hospitality operations, although responsibilities and benefits vary by property and employment contract.

Working in Indonesia

Indonesia offers opportunities in hotel sales, resorts, events, tourism, restaurants and destination management, particularly in Java, Bali, Lombok and other major tourism areas. Bali is popular with expatriates for its beaches, international community, wellness scene and relaxed lifestyle, while Jakarta and Java provide stronger corporate, convention and business networks. Local culture values hospitality, respect, community and religious diversity; modest dress and sensitivity toward ceremonies are important. Living costs vary widely, with Bali’s popular areas often more expensive than smaller cities. Foreign employees normally need an employer-sponsored work authorisation and appropriate limited-stay visa, commonly arranged through the company before employment begins. Requirements can change, so candidates should confirm current immigration rules with the employer or an Indonesian embassy. Relocation planning should include accommodation, health insurance, tax, transport and language basics.