Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with daily administration, record keeping, reporting, scheduling, correspondence, purchase documentation and coordination between restaurants, banquets, kitchens and other hotel departments. Candidates are generally expected to have administrative or hospitality experience, good knowledge of Microsoft Office, strong organisation skills and careful attention to detail. Fluency in English is normally required, while Malay and other languages may be advantageous. The successful candidate should be professional, service-minded, discreet with information and comfortable working in a fast-paced hotel environment. Flexibility, teamwork, accuracy and the ability to meet deadlines are important, particularly during busy operations and events.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its Asian-inspired hospitality, personalised service and high standards in accommodation, dining, wellness and guest experiences. Shangri-La properties typically offer a wide range of restaurants, bars, meeting facilities and leisure services, creating opportunities in both operational and administrative hotel roles. In Malaysia, the company has established properties in major destinations and is known for structured hotel operations, international service standards and opportunities for professional development. Employees generally work in a multicultural environment and are expected to demonstrate courtesy, teamwork, reliability and a strong commitment to guest satisfaction.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Hotel, restaurant, tourism, events and administrative roles are commonly available, with stronger seasonal demand in island and beach locations. Malaysian culture combines Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels and business settings. Lifestyle varies from busy urban living to relaxed coastal communities; costs are generally moderate, although accommodation in prime resort areas can be higher. Foreign nationals normally need an employer-sponsored Employment Pass or another approved work permit before starting employment. The employer usually handles much of the application process, subject to immigration approval and salary requirements. Candidates should confirm accommodation, transport, medical coverage, probation terms and relocation support before accepting an offer. Langkawi, Penang and Sabah are popular island or coastal choices, while Kuala Lumpur provides the widest range of career opportunities.