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The Assistant Manager/Manager, Human Resources supports Shangri-La Singapore’s people strategy and daily HR operations. Typical requirements include a diploma or degree in Human Resources, Business Administration, or a related discipline, together with several years of HR experience, preferably in a hotel or hospitality environment. The role may cover recruitment, onboarding, employee relations, performance management, training coordination, payroll support, staff engagement, HR reporting, and compliance with Singapore employment legislation. The successful candidate should be approachable, discreet, organised, and confident when advising managers and employees. Strong communication, problem-solving, interpersonal, and administrative skills are expected, along with the ability to manage confidential information, meet deadlines, and work effectively in a multicultural, fast-paced hotel setting.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for Asian-inspired hospitality, personalised service, and a strong emphasis on guest comfort and colleague development. Shangri-La Singapore is one of the company’s flagship properties, set in extensive landscaped grounds near Orchard Road. The hotel offers luxury accommodation, restaurants and bars, meeting facilities, recreational amenities, and wellness services. Working there generally involves supporting a diverse international workforce and maintaining high standards of service, professionalism, safety, and operational excellence. Benefits and conditions vary by role and employment contract but may include staff meals, training, hotel privileges, medical coverage, and career progression opportunities.
Singapore is a compact island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics, education, and retail. Its hotel sector is international and offers roles for both experienced professionals and candidates building careers in tourism. The culture is multicultural, orderly, and generally work-focused, with English widely used in business. Lifestyle options range from excellent public transport, shopping, dining, museums, and nightlife to parks, beaches, and nearby island escapes. Housing can be expensive, particularly in central areas, so newcomers often compare shared accommodation with suburban apartments. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Employers usually guide applicants through the application process. Before relocating, confirm the offer, pass eligibility, accommodation costs, healthcare arrangements, taxes, and contract benefits.
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