Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in planning and delivering meetings, conferences, weddings and other events. Typical requirements include a diploma or degree in hospitality, business or a related field, good English communication skills, strong organisation, customer-service experience and confidence using office and hotel systems. Experience in event coordination, sales administration or a luxury-hotel environment is advantageous. The candidate is expected to prepare proposals and contracts, manage enquiries, coordinate with operational departments, maintain accurate records and assist with site inspections and event follow-up. Attention to detail, professional presentation, teamwork, flexibility and the ability to manage deadlines are essential. Knowledge of local markets and additional languages may be valuable in Malaysia.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Its Malaysian portfolio includes well-known hotels and resorts serving business travellers, leisure guests, weddings and corporate events. Shangri-La provides career opportunities across rooms, food and beverage, sales, events, finance, engineering and guest services. Employees typically work in a structured hotel environment with emphasis on guest satisfaction, teamwork, presentation and professional development. Benefits can vary by property but may include meals, uniforms, training, staff rates and opportunities for internal progression. Exact duties and benefits for the Events Sales Coordinator position depend on the specific Malaysian property and employment contract.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Island locations such as Langkawi and Penang provide roles in hotels, events, restaurants, tourism and guest services, while larger cities offer broader corporate-sales and convention opportunities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous traditions reflected in food, festivals and daily life. The lifestyle is generally warm, social and affordable compared with many international destinations, although island transport and housing can cost more. Foreign nationals normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Requirements vary by nationality, salary, qualifications and role. Applicants should confirm visa rules with Shangri-La and Malaysian authorities. Relocation planning should include accommodation, healthcare, banking, transport, weather and local workplace customs.