Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and managing event, conference, wedding and banquet business for Shangri-La. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or event-sales experience, strong knowledge of the Malaysian market, and excellent communication and negotiation skills. The successful candidate is expected to achieve revenue targets, develop corporate and agency relationships, prepare proposals, conduct site inspections, coordinate with operations teams and ensure smooth delivery of events. Confidence, commercial awareness, attention to detail, presentation skills and the ability to manage multiple deadlines are essential. Experience with luxury hotels and established client networks would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. The brand is known for personalised service, comfortable accommodation, extensive food and beverage facilities, and high standards of guest care. Its Malaysian properties serve business travellers, leisure guests, weddings and major conferences, combining local culture with international hospitality practices. Shangri-La generally offers structured training, employee benefits and opportunities to move between departments or properties within the group. Depending on the property, employees may work in a city hotel or a resort environment, with close collaboration between sales, banquet, culinary, front office and events teams.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, event management, tourism, restaurants, retail and business services. Key destinations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and the resort islands of Sabah and Terengganu. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality workplaces. Lifestyle ranges from busy urban living to relaxed beach and island communities; costs are generally moderate, though Kuala Lumpur and popular resorts can be more expensive. Foreign employees normally need an employment pass sponsored by the hiring company, and should not begin work before approval. Employers commonly assist with documentation, accommodation guidance and relocation arrangements. Candidates should confirm salary, service charge, housing, medical coverage, working hours and visa sponsorship directly with the hotel before accepting an offer.