Service Leader - F&B (Sinfully)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – F&B is responsible for supervising daily restaurant operations at Sinfully, ensuring warm, efficient service and high guest satisfaction. Requirements typically include relevant hotel or restaurant experience, strong knowledge of food and beverage service, good communication skills, and the ability to lead and coach a team. Candidates should be service-focused, organized, well presented, and comfortable handling guest concerns, orders, billing, and operational coordination. Flexibility to work shifts, weekends, and holidays is expected. Experience with luxury hospitality standards and knowledge of food safety procedures would be an advantage.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for gracious Asian-inspired hospitality, high service standards, and a strong focus on guest comfort. Its properties typically offer accommodation, restaurants and bars, wellness facilities, events, and leisure experiences. In the Philippines, Shangri-La operates well-known properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. Employees work in a multicultural environment and are generally expected to demonstrate professionalism, teamwork, genuine care for guests, and attention to detail. The company also provides opportunities for hospitality training, career development, and progression within its international hotel network.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, with demand for restaurant, hotel, tourism, and events professionals. The culture is friendly, family-oriented, and strongly influenced by Filipino, Spanish, and American traditions. English is widely used, especially in hotels and business settings. Lifestyle varies from fast-paced city living to relaxed beach communities, with generally warm weather, affordable local food, and active social life. Foreign candidates usually need an employer-sponsored work permit and appropriate visa before starting employment; requirements depend on nationality and contract, so confirmation with the employer and Philippine authorities is essential. Relocating staff should budget for housing, transport, healthcare, and seasonal travel costs. Major cities have modern amenities, while island locations may have fewer services and higher prices for imported goods.