Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Duties typically include patrolling the premises, monitoring CCTV and access points, responding to emergencies, recording incidents, assisting with investigations and enforcing hotel safety procedures. Candidates should have relevant security or hospitality experience, good physical fitness, sound judgment and strong observation skills. A valid Hong Kong security personnel licence is normally required, while first-aid, fire-safety or related training is advantageous. The role requires professionalism, discretion, reliability and the ability to remain calm under pressure. Good communication skills in English and Cantonese are expected; Mandarin is beneficial. Shift work, including overnight, weekend and public-holiday duties, is part of the position.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its hotels commonly provide accommodation, dining, meetings, wellness and leisure facilities for business and leisure travellers. Shangri-La places considerable importance on guest satisfaction, professional development, teamwork and responsible business practices. In Hong Kong, the company operates established luxury properties serving international visitors, local guests and major corporate and diplomatic clients. Employees work in a multicultural environment where polished presentation, discretion, service awareness and respect for local standards are highly valued.

Working in Hong Kong

Hong Kong is a compact international city made up of Hong Kong Island, Kowloon and the New Territories, connected by an efficient MTR, bus and ferry network. Hospitality, finance, retail, aviation, logistics, technology and healthcare offer regular employment opportunities, with luxury hotels providing roles for experienced international and local candidates. Cantonese is the main everyday language, while English is widely used in business and tourism; Mandarin is increasingly useful. Life is energetic and convenient, with excellent public transport, varied food, hiking trails, beaches and a vibrant cultural scene, although housing can be expensive and space limited. Foreign nationals generally need an employment visa sponsored by an approved employer before starting work. The employer normally supports the application, which requires a confirmed role, suitable qualifications or experience and proof that the position meets immigration requirements. Accommodation, transport and relocation costs should be budgeted carefully.