Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking orders, serving food and beverages, explaining menu items, maintaining table presentation, processing bills and ensuring a polished dining experience. Candidates should have relevant experience in hotel or restaurant service, good communication skills in English and Cantonese, a pleasant personality and strong attention to detail. Mandarin is an advantage. The role requires teamwork, professional grooming, reliability and the flexibility to work shifts, weekends and public holidays. Candidates are expected to uphold Shangri-La service standards, respond promptly to guest requests and remain calm and courteous in a busy environment.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for warm Asian hospitality, high service standards and carefully designed guest experiences. Shangri-La hotels typically offer accommodation, restaurants, meeting facilities, wellness services and leisure amenities. The company places strong emphasis on guest satisfaction, employee development, teamwork and professional service delivery. In Hong Kong, Shangri-La operates prominent luxury properties, including Kowloon Shangri-La and Island Shangri-La, serving international travellers, business guests and local residents. Working for the group can provide exposure to luxury dining, structured hotel operations and opportunities for career progression within a global hospitality network.

Working in Hong Kong

Hong Kong is a vibrant coastal city and island territory with strong opportunities in hospitality, finance, retail, technology, logistics and professional services. Hotels and restaurants regularly recruit service staff, particularly those with Cantonese, English or Mandarin skills. The culture combines Chinese traditions, international influences, efficient city life and a strong food scene. Lifestyle highlights include excellent public transport, hiking trails, beaches, shopping and diverse dining, although accommodation and daily expenses can be high. Foreign employees generally need an appropriate employment visa before starting work; employers usually sponsor applications when the role and candidate meet immigration requirements. New arrivals should arrange housing, insurance, banking and local identification documents. Kowloon, Hong Kong Island and the New Territories offer different living environments, from busy urban districts to quieter residential areas. Public transport makes commuting practical throughout the territory.