Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager supports the daily operation of Vintana restaurant, helping deliver excellent food and beverage service while maintaining Shangri-La standards. Responsibilities typically include supervising colleagues, coordinating table service, handling guest requests and complaints, monitoring restaurant presentation, assisting with staff scheduling and training, controlling costs, and ensuring compliance with hygiene and safety procedures. Candidates should have relevant hospitality or restaurant experience, strong communication and leadership skills, sound knowledge of food and beverage operations, and a genuine service-oriented attitude. Flexibility to work shifts, weekends, and holidays is expected. Experience in an upscale hotel or resort, familiarity with point-of-sale systems, and knowledge of local and international cuisine would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining and wellness facilities. The group places strong emphasis on guest satisfaction, colleague development, sustainability, and creating memorable experiences. In the Philippines, Shangri-La operates well-known city hotels and island resorts, including Shangri-La Boracay Resort & Spa. Vintana is associated with the resort’s relaxed all-day dining experience, serving a variety of international and local dishes. Employees can expect a structured luxury-hotel environment, multicultural teamwork, training opportunities, and career mobility within the wider Shangri-La network.

Working in Philippines

The Philippines offers hospitality opportunities in Boracay, Cebu, Palawan, Bohol, Manila, and other tourism centers, particularly in hotels, restaurants, resorts, diving, wellness, and events. Boracay is a lively international island famous for White Beach, water activities, nightlife, and a strong resort economy. Local culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island life offers warm weather, beaches, outdoor activities, and a relaxed pace, although costs and accommodation availability can rise during peak seasons. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, while Filipino applicants must meet the employer’s hiring and documentation requirements. Relocation usually involves arranging accommodation, transport, medical checks, and local registration. Residents should prepare for tropical heat, rainy seasons, occasional storms, and limited island services compared with major cities. Learning basic Filipino phrases and respecting local customs will help newcomers settle successfully.