Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace is responsible for supervising daily restaurant service, coordinating the front-of-house team, welcoming guests, taking orders, and ensuring a refined and efficient dining experience. Candidates should have several years of experience in upscale or Michelin-starred Chinese dining, strong knowledge of food and beverage service, and excellent communication skills. Cantonese and English proficiency is advantageous. The role requires sound knowledge of menu items, wines and service standards, leadership ability, attention to detail, and a genuine hospitality mindset. The successful candidate is expected to coach team members, handle guest requests professionally, support restaurant operations, and consistently uphold Shangri-La’s quality and service standards.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for warm Asian hospitality. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. In Hong Kong, Shangri-La operates leading properties including Island Shangri-La, Kowloon Shangri-La and Shangri-La’s Parisian-style dining and hospitality venues. Summer Palace, located at Island Shangri-La, is an acclaimed Cantonese restaurant known for refined cuisine, elegant surroundings and attentive service. Shangri-La provides structured training, career development opportunities and employee benefits, while placing strong emphasis on guest satisfaction, teamwork, integrity and cultural awareness. Employees work in a polished, international environment serving business travelers, local residents and luxury leisure guests.

Working in Hong Kong

Hong Kong is a fast-paced international city made up of Hong Kong Island, Kowloon and the New Territories, connected by an efficient MTR, ferry and bus network. Hospitality offers strong opportunities in luxury hotels, restaurants, events, tourism and retail, particularly for candidates with Cantonese, Mandarin or English skills. The culture combines Chinese traditions with global influences, and employees can enjoy excellent food, shopping, hiking, beaches and vibrant nightlife. Housing is expensive and apartments are generally compact, so budgeting carefully is important. Overseas employees normally require an employer-sponsored work visa, commonly under the General Employment Policy, and must meet qualification and salary requirements. Relocation usually involves securing a job offer, arranging immigration approval, finding accommodation and obtaining local banking and identification documents. Hong Kong is not officially called an island destination, but Hong Kong Island is a central part of the territory.