Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets. Duties typically include supervising security officers, managing access control, conducting patrols, responding to emergencies, investigating incidents, maintaining reports, and coordinating with police, fire services and other authorities. Candidates should have relevant hotel, commercial-security or law-enforcement experience, strong leadership and communication skills, and knowledge of emergency procedures, fire safety and local regulations. Experience in luxury hospitality is advantageous. The successful candidate is expected to remain calm under pressure, act discreetly and professionally, maintain high service standards, and work flexible shifts, including nights, weekends and public holidays. Cantonese, English and Mandarin language skills may be preferred for a Hong Kong hotel environment.

About the employer

Shangri-La Group is an international luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its hotels commonly provide accommodation, restaurants and bars, meeting facilities, wellness services and business amenities. Shangri-La places importance on guest satisfaction, colleague development, ethical conduct, safety and operational excellence. In Hong Kong, its properties serve international travellers, local residents, corporate clients and large events. Working for the group can offer structured hospitality experience, exposure to luxury-service standards, internal training and opportunities to build a long-term career within a global hotel network.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, tourism, restaurants, finance, retail, technology, logistics and professional services. Security professionals can find roles in hotels, shopping centres, offices, hospitals, transport hubs and major events. The culture blends Cantonese traditions, international influences, efficient public services and a fast-paced working style. Lifestyle options range from dense urban districts and excellent dining to hiking trails, beaches and outlying islands. Housing is expensive, so many employees share accommodation or live in areas connected by the MTR. Foreign nationals generally need an approved employment visa before starting work; the employer usually sponsors the application and must demonstrate a genuine role and suitable salary. Applicants should prepare qualifications, employment references and a valid passport. Cantonese is valuable, while English is widely used in business and hospitality. Relocation planning should include housing, healthcare, transport, tax and dependants’ arrangements.