Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and assets while maintaining a safe and welcoming hotel environment. Requirements typically include relevant hotel, security or law-enforcement experience, supervisory capability, good communication skills and knowledge of emergency procedures. Experience in luxury hospitality is advantageous, as is familiarity with CCTV, access control, incident reporting and fire-safety practices. The successful candidate is expected to lead security officers professionally, respond calmly to incidents, conduct regular patrols, support emergency drills, enforce hotel policies and cooperate with local authorities when required. A valid Hong Kong security personnel permit or the ability to obtain one may be necessary.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, comfortable accommodation, high service standards and well-developed food, beverage and wellness offerings. Shangri-La properties serve leisure travellers, business guests, families and corporate clients, with operations spanning front office, rooms, restaurants, events, engineering and security. The group places strong emphasis on guest satisfaction, colleague development, responsible business practices and creating a caring workplace culture. In Hong Kong, Shangri-La operates prominent luxury hotels and offers opportunities for professionals seeking experience in a highly international hospitality environment.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, technology, logistics and professional services. Hospitality workers benefit from an international customer base and a fast-paced service culture, although competition can be considerable. Life combines dense urban neighbourhoods, excellent public transport, international dining and shopping with beaches, hiking trails and nearby islands. Cantonese is the main local language, while English is widely used in business and hotels; Mandarin is also valuable. Overseas employees generally need an appropriate employment visa before starting work, usually sponsored by the employer and supported by qualifications, experience and a confirmed job offer. Relocating staff should budget carefully for rent, deposits, transport and healthcare, as housing can be expensive. Hong Kong has a subtropical climate, efficient public services and a diverse expatriate community, making it convenient but demanding for newcomers.