Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s sales, marketing and commercial activities. Typical requirements include relevant experience in hospitality, sales, marketing or administration; strong written and verbal communication skills; good organisation and attention to detail; proficiency in Microsoft Office and hotel systems; and confidence coordinating with internal departments, clients and business partners. Fluency in English is generally expected, while French and other languages are advantageous in Mauritius. The successful candidate is expected to maintain accurate records, prepare reports and presentations, assist with sales calls and events, coordinate promotional activities, respond promptly to enquiries, and represent Shangri-La professionally. Flexibility, teamwork, initiative, discretion and a guest-focused attitude are important in this role.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and recognised internationally for warm, personalised service. Its portfolio includes luxury hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Shangri-La properties typically combine high service standards with distinctive local experiences, extensive dining facilities, wellness offerings and meeting or event spaces. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a major luxury resort on the island’s east coast, known for its beaches, golf, restaurants, water activities and spa facilities. The company promotes its values of hospitality, respect, integrity and teamwork, while offering opportunities across guest services, food and beverage, sales, events, finance, engineering and resort operations. Specific duties, benefits and compensation for this coordinator position may vary according to experience and the final employment package.

Working in Mauritius

Mauritius offers opportunities in luxury hotels and resorts, tourism, restaurants, aviation, finance, technology, retail and professional services. English is widely used in business, while French and Mauritian Creole are common in daily life. The culture blends African, Indian, Chinese, European and island traditions, with diverse food, music and religious celebrations. Lifestyle is relaxed and outdoor-oriented, with beaches, lagoons, hiking, water sports and a warm climate, although traffic and housing costs can be significant near popular employment areas. Foreign workers generally need an approved employment permit or occupation permit before starting work; the employer commonly supports the application, and requirements depend on salary, qualifications and role. Candidates should confirm visa rules with the Mauritian authorities and employer. Relocation planning should include accommodation, healthcare, transport, banking, insurance and document certification. Resort jobs may include staff meals, transport, accommodation or service benefits, but these should be confirmed in writing.