Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, maintaining client records, coordinating appointments and assisting with site inspections, group bookings and sales events. Candidates should typically have a diploma or degree in hospitality, business or a related field, along with relevant hotel or administrative experience. Strong communication, organization and computer skills are essential, particularly proficiency in Microsoft Office and hotel sales systems. The role requires a professional appearance, attention to detail, customer-focused service and the ability to manage several deadlines accurately. Candidates are expected to work cooperatively with sales, reservations, events and operations teams, respond promptly to clients and represent Shangri-La professionally.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards, upscale accommodation, dining, meetings and wellness facilities. In the Philippines, Shangri-La properties include well-established city and resort destinations such as Shangri-La The Fort, Manila, Edsa Shangri-La, Manila, and Shangri-La Mactan, Cebu. Employees generally work in a structured, guest-focused environment with opportunities to collaborate across departments and develop careers in international hospitality. Benefits and working conditions vary by property and position, but may include service charge, meals, uniforms, training, healthcare coverage and staff accommodation or travel privileges where applicable.

Working in Philippines

The Philippines offers varied hospitality opportunities across Luzon, Cebu, Boracay, Palawan, Bohol and other islands, especially in hotels, resorts, restaurants, diving, events and tourism sales. Manila and Makati provide the broadest corporate and luxury-hotel market, while Cebu, Boracay and Palawan offer more resort-based lifestyles. Filipino culture is friendly, family-oriented and community-minded, with English widely used in workplaces. Living costs vary significantly: Manila is more expensive and busy, while provincial islands can be slower-paced but may have fewer services and transport options. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before working; tourist status does not authorize employment. Local applicants should confirm salary, service charge, accommodation, transport, medical benefits and contract terms directly with the property. Weather, seasonal demand and occasional typhoons should also be considered when relocating.