Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Housekeeping Manager in maintaining guest rooms, public areas and service standards. Typical requirements include previous housekeeping or hotel experience, good knowledge of cleaning procedures, attention to detail, physical stamina and the ability to work shifts, weekends and public holidays. The candidate is expected to supervise or guide room attendants, inspect rooms, manage supplies, respond promptly to guest requests and follow Shangri-La’s hygiene, safety and service standards. Good communication, teamwork, reliability and a professional appearance are essential. Familiarity with hotel housekeeping systems and basic English is advantageous.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is known for warm Asian hospitality, high guest-service standards and extensive facilities such as restaurants, spas, meeting venues and leisure activities. In Malaysia, Shangri-La properties include city hotels and resort destinations, employing teams across rooms, food and beverage, engineering, wellness and guest services. Employees typically work in structured hotel departments with opportunities for training, internal mobility and career progression. Benefits vary by property and may include meals, uniforms, medical coverage, staff accommodation or discounted stays.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, restaurants, tourism, retail and related service industries, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Resort-island work can provide a relaxed lifestyle, outdoor activities, beaches and multicultural communities, although accommodation and transport may be limited outside main towns. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with Islam widely practiced and respectful dress and behavior expected. English is common in tourism, while Malay is the national language. Foreign workers generally need an employment pass or relevant work permit arranged and sponsored by the employer before starting work; requirements depend on nationality and position. Candidates should confirm accommodation, meals, transport, medical coverage, service charges, contract terms and relocation costs before accepting an offer.