Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive Housekeeper leads the hotel’s housekeeping operation, ensuring guest rooms, public areas, linen rooms and back-of-house spaces meet Shangri-La’s cleanliness and service standards. Candidates should have several years of housekeeping experience in a luxury hotel or resort, including supervisory or departmental leadership responsibility. Strong knowledge of room inspections, sanitation, inventory control, budgeting, scheduling and safety procedures is expected. The successful candidate should be organized, commercially aware and comfortable managing a large, multicultural team. Excellent communication, coaching and problem-solving skills are essential, along with the ability to work flexible hours, handle guest concerns professionally and maintain consistently high standards during busy periods.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong2 Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties are recognized for personalized Asian hospitality, high service standards and strong attention to guest comfort. In the Philippines, the group operates prominent city and resort properties, including hotels in Manila, Cebu and Boracay. Employees typically work in a structured international environment with opportunities for training, career development and cross-property exposure. Benefits vary by location and may include meals, uniforms, service charge, medical coverage, staff accommodation or transport, and hotel discounts. Exact compensation and benefits should be confirmed directly with the hiring property.

Working in Philippines

The Philippines is an archipelago with strong hospitality employment opportunities in Manila, Cebu, Boracay, Palawan, Bohol and other resort destinations. Hotels, resorts, restaurants, cruise services, diving operations and tourism businesses regularly recruit experienced managers and skilled service professionals. Filipino culture is warm, family-oriented and community-minded, while English is widely used in workplaces. Island living offers beaches, outdoor activities and a slower pace, although transport, healthcare and internet quality can vary outside major cities. Costs are generally lower than in many international destinations, but resort islands may have higher rents and seasonal price increases. Foreign employees normally need an employer-sponsored work permit and visa; requirements depend on nationality and contract, so applications should be coordinated with the employer and Philippine authorities. Relocating staff should arrange authenticated documents, health insurance, suitable housing and local banking before arrival.