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The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods, negotiating with suppliers, monitoring contracts, and ensuring timely delivery, quality, compliance, and cost efficiency. The role typically requires a degree in procurement, business, supply chain management, or a related field, together with several years of purchasing experience, preferably in hotels or hospitality. Strong negotiation, vendor management, budgeting, analytical, communication, and organizational skills are expected. Familiarity with procurement systems, local suppliers, inventory controls, and hotel operating standards is advantageous. The successful candidate should be ethical, commercially aware, detail-oriented, and able to work effectively with multiple departments and deadlines.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN, and Traders Hotels. The group is known for warm Asian hospitality, high service standards, and premium guest experiences. In the Philippines, Shangri-La operates established properties such as Shangri-La The Fort, Manila and Edsa Shangri-La, Manila, along with resort operations in Boracay and Cebu. Employees generally work in service-focused, multicultural environments with structured operational standards, training opportunities, and career mobility across the wider group. Procurement professionals support hotel performance by maintaining reliable supplier relationships, controlling costs, and ensuring that departments receive suitable products and services on time.
The Philippines offers hospitality, tourism, retail, business-process, technology, and procurement opportunities, especially in Manila, Cebu, Boracay, and major resort destinations. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Spanish history, Asian values, and English-language education. Lifestyle varies from busy urban living in Manila to a more relaxed coastal pace in Cebu, Palawan, or Boracay. Living costs depend heavily on location; Manila provides more corporate opportunities but usually has heavier traffic and higher housing costs. Foreign nationals normally need an employer-sponsored work visa, commonly a 9(g) pre-arranged employment visa, and may need an Alien Employment Permit. Candidates should secure a formal job offer before relocating, confirm accommodation and medical insurance, and check visa requirements with Philippine authorities. Public transport is widely available, while English is commonly used in workplaces.
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