Assistant Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing hotel room attendants, public-area cleaning, laundry coordination, inspections, supplies, scheduling and departmental budgets. Candidates are generally expected to have hotel housekeeping experience, supervisory or leadership skills, strong organisation, attention to detail and a good understanding of luxury-service standards. Familiarity with hotel property-management systems, health and safety procedures, cleaning chemicals and quality-control processes is advantageous. The role requires effective communication, staff coaching, flexibility to work shifts, weekends and public holidays, and the ability to respond calmly to guest concerns. Fluency in English is normally required; knowledge of Malay or additional languages is beneficial.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. The brand is recognised for attentive service, elegant accommodation, strong guest-relations standards and its Asian-inspired hospitality culture. Shangri-La properties typically offer rooms, suites, restaurants, bars, meeting facilities, spas and recreational services, depending on the location. In Malaysia, the group has operated prominent city and resort hotels, providing opportunities across housekeeping, food and beverage, culinary, front office, engineering, sales and corporate functions. Employees usually work in structured, service-focused environments with training, internal mobility and benefits that may include meals, uniforms, medical coverage, service charge and staff accommodation, subject to the property and employment package.

Working in Malaysia

Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with strong demand for experienced hospitality supervisors. Popular island destinations such as Langkawi, Penang, Tioman and parts of Sabah provide a relaxed lifestyle, beaches, diving, local markets and multicultural food. Malaysian culture blends Malay, Chinese, Indian and Indigenous traditions, and English is widely used in tourism. Living costs vary: resort islands may be more expensive for imported goods, while staff housing and meals can reduce expenses. Foreign employees generally need an employer-sponsored Employment Pass, and must wait for approval before working. Employers commonly assist with documentation, medical checks and relocation arrangements. Candidates should confirm salary, service charge, accommodation, transport, insurance, contract length and work-permit responsibilities before accepting an offer.