Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Security Manager supports the Security Manager in protecting guests, colleagues, property and assets. Typical requirements include experience in hotel security, law enforcement, military service or a related field; strong knowledge of emergency procedures, fire safety, access control, investigations and local regulations; and good communication skills in English and Malay. The candidate is expected to supervise security officers, conduct patrols and inspections, prepare incident reports, coordinate with police and emergency services, manage access and surveillance systems, and respond calmly to accidents or security incidents. Shift work, weekends and public holidays are normally required. Leadership ability, integrity, discretion, physical fitness and a service-oriented approach are important.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders hotels. The group is known for personalised service, strong guest relations and a focus on Asian hospitality values. In Malaysia, Shangri-La operates prominent properties in destinations including Kuala Lumpur, Penang and Kota Kinabalu. Employees typically work in a multicultural environment with structured hotel operations, training opportunities and international service standards. The company places emphasis on guest safety, colleague development, operational excellence and responsible hospitality. An Assistant Security Manager would support the property's risk management and daily security functions while helping maintain a safe, welcoming environment for guests and staff.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Roles are available in hotels, restaurants, security, engineering, guest services, wellness and events. The culture blends Malay, Chinese, Indian and Indigenous traditions, with excellent food, religious diversity and generally friendly communities. Lifestyle costs are moderate, although central Kuala Lumpur and popular islands can be more expensive. Langkawi, Penang and parts of Sabah provide beach-oriented living, while Kuala Lumpur offers urban convenience and broader career options. Foreign employees normally need an employer-sponsored Employment Pass, and the company must meet immigration and salary requirements before work begins. Candidates should confirm visa eligibility, accommodation, medical coverage, transport and contract terms before relocating. Malaysia is tropical, so expect heat, humidity and seasonal monsoon weather. English is widely used in hotels, while Malay is useful for everyday life.