Captain - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain will supervise daily service at Lobster Bar & Grill, ensuring attentive, efficient and polished guest experiences. Requirements typically include relevant experience in a quality restaurant, hotel or bar, strong knowledge of food and beverage service, good communication skills and the ability to lead a team during busy periods. Candidates should be guest-focused, well presented, commercially aware and confident handling reservations, orders, complaints and service recovery. Fluency in English is generally expected; Cantonese or other languages may be advantageous. The role also requires teamwork, attention to detail, product knowledge and flexibility to work shifts, weekends and public holidays.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant properties and strong emphasis on genuine care. The group operates hotels, resorts and restaurants across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La places importance on personalised guest experiences, high service standards, sustainability and colleague development. In Hong Kong, its properties serve leisure travellers, business guests, local diners and major events, offering opportunities across food and beverage, rooms, culinary operations, administration and hotel management. Employees typically work in multicultural environments with structured training, staff benefits and opportunities for internal progression. The Lobster Bar & Grill role would suit a hospitality professional who enjoys premium dining, team leadership and delivering refined service in a busy luxury hotel setting.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, luxury retail, finance, technology, logistics and professional services. Its culture blends Cantonese traditions with international influences, with dim sum, festivals, temples, museums and a fast-paced urban lifestyle. Residents enjoy excellent public transport, lively neighbourhoods, harbour views, hiking trails and nearby islands and beaches. Housing can be expensive, so many newcomers share apartments or live in areas connected by the MTR. Foreign professionals generally need an employer-sponsored work visa and must secure an approved job before relocating; requirements vary by nationality and qualification. Employers may assist with documentation, medical checks and onboarding, but candidates should confirm visa, accommodation and insurance arrangements in writing. English is widely used in hotels, while Cantonese and Mandarin are valuable advantages. Hong Kong is not a single resort island, but it provides a dynamic base for hospitality careers and regional travel.