Chief Security

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Security leads hotel security operations, protecting guests, employees, property and company assets. Typical requirements include substantial experience in hotel, resort, military, police or corporate security; strong knowledge of emergency response, incident investigation, access control, fire and life-safety procedures; and the ability to manage and train a security team. Candidates should communicate confidently in English and Indonesian, remain calm under pressure, understand local regulations, and work closely with government authorities and hotel departments. Shangri-La would expect a professional leader who can prevent incidents, maintain clear security records, support crisis planning and deliver discreet, guest-focused service while enforcing standards fairly.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for its Asian-inspired approach to warm, personalized service and for managing upscale city hotels, beach resorts and destination properties. Its operations cover guest services, food and beverage, events, wellness and leisure facilities, supported by structured international training and career development. In Indonesia, Shangri-La properties serve business and leisure travelers and typically employ large, multicultural teams. The company places strong emphasis on service quality, integrity, safety, teamwork and creating memorable guest experiences. Benefits and working conditions vary by property, position and local employment regulations.

Working in Indonesia

Indonesia offers opportunities in hospitality, tourism, security, engineering, marine activities, food and beverage, technology and business services, especially in Bali, Java, Lombok and the larger resort destinations. Bali is internationally connected and lifestyle-focused, while Jakarta and Java provide broader corporate and hotel career options. Lombok and eastern islands offer a quieter environment with growing tourism. Daily life combines diverse food, close community relationships, religious traditions and a generally warm climate; traffic, humidity and regional differences should be considered. Foreign candidates normally need employer sponsorship, an approved work permit and the appropriate limited-stay work visa before starting employment. Employers usually guide the immigration process, but requirements and fees should be confirmed with the company and Indonesian authorities. Relocation planning should include housing, healthcare, transport, tax, insurance and language basics. Learning Indonesian and respecting local customs, dress standards and religious observances will make integration easier.