Waiter / Waitress (Lobby Lounge)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress supports daily service in the Lobby Lounge by welcoming guests, taking orders, serving food and beverages, clearing tables and processing bills accurately. Candidates should have a friendly, polished manner, good spoken English and a genuine interest in hospitality. Previous experience in a hotel, restaurant, lounge or café is preferred, although suitable entry-level applicants may be considered. The role requires good product knowledge, attention to detail, personal grooming and the ability to remain calm during busy periods. Flexibility to work shifts, weekends and public holidays is expected. The successful candidate should work well in a multicultural team and consistently deliver attentive Shangri-La service.

About the employer

Shangri-La is an international luxury hospitality group founded in Singapore and known for its Asian-inspired approach to warm, attentive service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Hotel Singapore is a long-established luxury property offering guest rooms, restaurants, lounges, wellness facilities, meeting spaces and extensive gardens. The company places strong emphasis on guest satisfaction, service standards, teamwork and employee development. Working for Shangri-La can provide exposure to international hospitality practices, multicultural colleagues and structured training. Benefits and employment conditions vary by position and local policy, but hotel roles commonly include staff meals, uniform, training and possible service-charge participation.

Working in Singapore

Singapore is a modern city-state and island with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Its culture combines Chinese, Malay, Indian and international influences, reflected in its food, festivals and neighbourhoods. Life is safe, efficient and convenient, with excellent public transport, but housing and everyday expenses can be high. Hospitality employees should expect shift work and a fast-paced, service-focused environment. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or applicable Work Permit; approval depends on nationality, qualifications, salary and current regulations. Secure a written offer before relocating and confirm accommodation, medical coverage, deductions and pass arrangements. Singapore has a hot, humid climate year-round, with frequent rain, so lightweight clothing and adaptable footwear are useful.