Flower Shop Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Flower Shop Manager oversees the hotel’s floral shop, including daily operations, flower purchasing, stock control, pricing, merchandising, customer service and sales. The role typically requires several years of floristry or flower-shop management experience, strong knowledge of floral design, good commercial awareness and excellent organizational skills. Experience in a luxury hotel, event environment or premium retail setting is advantageous. The successful candidate is expected to lead and train the team, maintain high presentation standards, prepare arrangements for guests and hotel functions, manage budgets and suppliers, and deliver attentive, personalized service. Creativity, reliability, English communication skills and the ability to work weekends, public holidays and busy event periods are important.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalized service, elegant properties and its Asian-inspired approach to hospitality. Shangri-La hotels commonly provide accommodation, restaurants, wellness facilities, banqueting and event services, creating opportunities across guest services, culinary operations, retail and administration. The group places strong emphasis on service quality, staff development, teamwork and guest satisfaction. In Hong Kong, Shangri-La properties serve business travelers, leisure guests, local residents and major events, so employees work in a polished, multicultural environment. A Flower Shop Manager would contribute to the hotel’s retail and event offering by providing attractive floral products and arrangements that support guest celebrations, weddings, meetings and everyday hotel presentation.

Working in Hong Kong

Hong Kong is a compact, highly connected city with excellent opportunities in hospitality, retail, events, finance, technology and international business. Its culture blends Cantonese traditions with global influences, and festivals, markets, temples and modern arts are part of daily life. The lifestyle is energetic and convenient, with efficient public transport, diverse dining, shopping, hiking trails and beaches, although housing can be expensive and space is limited. Foreign professionals generally need an employment visa sponsored by a Hong Kong employer before starting work. Applicants normally provide a valid passport, qualifications or experience evidence and a confirmed job offer; approval depends on the role and immigration requirements. Employers may assist with paperwork, but relocation costs and accommodation should be clarified in advance. Hong Kong uses the Hong Kong dollar, and Cantonese is dominant, while English is widely used in hotels and business.