Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer helps protect guests, employees, company property and hotel operations. Requirements typically include relevant hotel, commercial or security experience, good knowledge of emergency procedures, incident reporting and access control, and the ability to remain calm under pressure. A valid security qualification or local security personnel permit may be required in Hong Kong. Candidates should be physically fit, observant, reliable and comfortable working rotating shifts, weekends and public holidays. Good communication skills in English and Cantonese are valuable, while Mandarin is an advantage. The role also expects professional guest service, sound judgment, confidentiality and effective coordination with police, emergency services and hotel departments.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving leisure travellers, business guests and corporate clients. The group is known for warm Asian hospitality, attentive service and high operating standards. Shangri-La hotels commonly offer accommodation, restaurants, events, wellness facilities and extensive guest services. Working for the company can provide exposure to international hospitality practices, structured training and career opportunities across departments and destinations. In Hong Kong, Shangri-La properties operate in a competitive luxury market where security teams play an important role in guest safety, risk management, emergency response and maintaining a welcoming environment.

Working in Hong Kong

Hong Kong is a compact, international city with strong opportunities in hospitality, finance, retail, logistics, technology and professional services. Hotel roles are concentrated on Hong Kong Island, Kowloon and major resort areas, with many positions requiring shift work and bilingual communication. The culture blends Cantonese traditions with global influences; courtesy, punctuality and respect for hierarchy are valued. Hong Kong offers excellent public transport, diverse food, shopping, hiking and vibrant nightlife, although rent and daily expenses can be high. Most overseas employees need an employment visa arranged by the sponsoring company, usually under the General Employment Policy, and must meet qualification, salary and genuine-vacancy requirements. Applicants should confirm permit requirements for security work, as local licensing may apply. New arrivals should budget for accommodation deposits, healthcare, transport and relocation costs, and check current immigration rules before travelling.