Host / Hostess - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess welcomes guests, manages reservations, controls table assignments and seating, and helps create a smooth arrival experience at Lobster Bar & Grill. Candidates should have hospitality or restaurant experience, a polished and professional appearance, strong communication skills, and a guest-focused attitude. Fluency in English and Cantonese is highly useful in Hong Kong; conversational Mandarin may also be valued. The role requires good organisation, attention to detail, confidence handling busy service periods, and the ability to coordinate effectively with restaurant and kitchen teams. Flexibility to work shifts, weekends and public holidays is expected. Shangri-La typically looks for candidates who are courteous, composed, well presented and committed to delivering high-quality service.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts and outstanding Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La hotels commonly offer accommodation, restaurants, bars, conference facilities, wellness services and leisure amenities. The company places strong emphasis on genuine hospitality, personalised guest care, teamwork and professional development. Its Hong Kong properties serve business travellers, leisure guests, local residents and international visitors, creating a multicultural working environment. Employees may benefit from structured training, internal career opportunities, staff dining and hotel-related benefits, although exact conditions vary by property and contract. Working for Shangri-La can provide useful experience in luxury restaurant operations and opportunities to progress within an established global hotel organisation.

Working in Hong Kong

Hong Kong is a compact, energetic destination combining dense urban districts, traditional neighbourhoods, beaches and green mountain areas. Hospitality opportunities are available in luxury hotels, restaurants, bars, clubs, catering, events and tourism, with stronger prospects for candidates who speak English, Cantonese or Mandarin. The culture blends Chinese traditions with international influences; courtesy, punctuality and professional presentation are important at work. Lifestyle options range from world-class dining and shopping to hiking, beaches and efficient public transport. Overseas employees generally need an appropriate employment visa before starting work. The employer normally sponsors the application, and approval depends on qualifications, a genuine job offer and local immigration requirements. Relocation costs and accommodation should be discussed carefully, as housing is expensive and living space can be limited. Hong Kong Island, Kowloon and the New Territories offer different commuting and lifestyle choices.