Lifeguard Supervisor (救生員領班)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lifeguard Supervisor oversees pool and aquatic-area safety, leads lifeguards, monitors guest activities, enforces operating procedures, and responds to emergencies. Requirements typically include valid lifeguard, first-aid and CPR certifications, strong swimming ability, supervisory experience, and knowledge of water-safety and emergency-response procedures. Candidates should be physically fit, vigilant, calm under pressure, and able to communicate clearly with guests and colleagues. Experience in a luxury hotel, resort, club, or recreational facility is advantageous. The role also requires shift flexibility, professional customer service, accurate incident reporting, and the ability to train and motivate a team while maintaining Shangri-La service standards.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The company is known for its Asian-inspired hospitality, personalized guest service, elegant accommodations, dining, wellness, and leisure facilities. Shangri-La Hotels and Resorts offers careers across hotel operations, including food and beverage, rooms, engineering, finance, human resources, recreation, and guest services. Its Hong Kong properties serve business and leisure travelers and commonly include swimming pools, fitness facilities, spas, restaurants, and event spaces. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, attention to detail, and a strong commitment to guest satisfaction and safety.

Working in Hong Kong

Hong Kong is a compact, highly connected city made up of Hong Kong Island, Kowloon, and the New Territories, with beaches and outlying islands accessible by ferry. Hospitality, tourism, retail, finance, technology, healthcare, and education provide substantial employment opportunities. The culture blends Cantonese traditions with international influences; English is widely used in business, while Cantonese is valuable for guest-facing roles. Life is fast-paced, safe, and convenient, with excellent public transport, varied dining, hiking trails, beaches, and vibrant nightlife. Accommodation can be expensive, especially near central districts, so many employees live in Kowloon or the New Territories. Foreign workers normally require an employment visa sponsored by an employer and must meet immigration and qualification requirements. Relocating candidates should arrange a valid passport, medical or insurance documentation where required, suitable certifications, and funds for the initial housing deposit and living expenses.