Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant security or hotel experience, supervisory ability, good communication skills in English and Cantonese or Mandarin, sound judgment and a professional service attitude. First-aid, fire-safety or security certifications are advantageous. The role requires flexibility to work rotating shifts, overnight duties, weekends and public holidays, while remaining calm, discreet and attentive in a luxury hospitality environment.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company established in 1971. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian-inspired service, high accommodation standards and strong emphasis on guest care. Shangri-La properties commonly include restaurants, conference facilities, spas and extensive guest services, creating a broad range of careers in operations, security, food and beverage, engineering, finance and management. The company promotes professional development, teamwork and culturally diverse workplaces. In Hong Kong, Shangri-La operates prominent luxury hotels serving business travellers, leisure guests, events and long-term visitors, with employees expected to maintain discreet, dependable and courteous service at all times.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. The city combines modern skyscrapers and efficient public transport with Cantonese traditions, temples, markets, festivals and a lively international dining scene. Lifestyle is fast-paced and urban, but beaches, hiking trails and outlying islands provide easy escapes. Housing is expensive, so newcomers often compare neighbourhoods according to commute, rent and access to public transport. Overseas employees normally require an appropriate work visa, with the General Employment Policy commonly used for professionals who have a confirmed job, suitable qualifications and an employer sponsor. Employers often assist with applications, although approval is handled by Hong Kong Immigration. Bring certified documents, check healthcare and tax arrangements, and budget carefully for deposits, accommodation and daily expenses before relocating.