Spa Therapist / Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Therapist / Receptionist provides professional massage and wellness treatments while welcoming guests, managing appointments, handling payments, and explaining spa services. Requirements typically include relevant spa or massage therapy training, practical experience in a hotel, resort, or wellness center, good grooming, basic computer and cash-handling skills, and strong English communication. The successful candidate is expected to deliver safe, personalized treatments, maintain hygiene and treatment-room standards, protect guest confidentiality, and provide warm, efficient service. Flexibility is essential, as the role may involve shift work, weekends, holidays, and supporting reception duties during busy periods. A positive attitude, sales awareness, cultural sensitivity, and the ability to recommend suitable treatments are also valued.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for refined service, comfortable accommodation, extensive dining options, wellness facilities, and memorable guest experiences. In the Philippines, Shangri-La operates respected luxury properties in destinations such as Manila and Boracay. The company promotes genuine hospitality, personalized service, professional development, teamwork, and high operational standards. Employees may receive benefits such as meals, uniforms, training, medical support, service charge participation, and career opportunities, depending on the property and employment contract. Specific pay, benefits, and working conditions for this position should be confirmed directly with the recruiting property.

Working in Philippines

The Philippines is an archipelago with varied opportunities in hotels, resorts, wellness, tourism, restaurants, and customer service. Manila and Cebu offer larger employment markets, while Boracay, Palawan, Bohol, and other island destinations provide resort-based roles and a relaxed lifestyle. Filipino culture is friendly, family-oriented, English-speaking, and strongly influenced by hospitality and community values. Island living can offer beaches, outdoor activities, and a lower cost of living than many international destinations, although transport, healthcare, and supplies may be less convenient in remote areas. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, commonly involving a work permit and 9(g) employment visa; requirements can change. Candidates should secure a written offer, verify accommodation and benefits, budget for relocation, and check immigration rules with the Philippine embassy or employer before travelling.