Service Leader - Hygiene

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader - Hygiene is responsible for maintaining high standards of cleanliness, sanitation and food hygiene across hotel operations. Typical requirements include experience in hotel housekeeping, kitchen hygiene, food safety or stewarding, knowledge of HACCP and local health regulations, strong inspection and reporting skills, and the ability to train colleagues. The successful candidate is expected to conduct regular hygiene checks, monitor cleaning and sanitation procedures, support pest-control and waste-management programs, investigate non-compliance, and coordinate corrective actions with culinary, housekeeping and engineering teams. A service-focused attitude, attention to detail, leadership ability and willingness to work flexible hotel shifts are important.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, high service standards and properties ranging from urban business hotels to island resorts. Shangri-La operates in the Philippines through well-known properties such as Shangri-La The Fort, Manila, Edsa Shangri-La, Mactan Resort and Spa, and Boracay Resort and Spa. Employees generally work in structured, multicultural environments where guest care, hygiene, teamwork and professional development are strongly emphasized. The group offers opportunities across food and beverage, culinary operations, rooms, wellness, engineering and corporate support functions.

Working in Philippines

The Philippines offers hospitality opportunities throughout Luzon, Visayas and Mindanao, especially in Manila, Cebu, Boracay, Palawan, Davao and emerging resort destinations. English is widely used in hotels, and Filipino workplace culture values friendliness, respect for seniority, teamwork and personal service. Lifestyle varies from busy city living to relaxed coastal communities, with generally warm weather, affordable local food and active social life. Foreign nationals usually need an employer-sponsored work permit and an appropriate visa before starting employment; requirements can include a work permit from the Department of Labor and Employment and an Alien Certificate of Registration. Employers often assist with documentation, but candidates should confirm accommodation, transport, medical insurance and relocation benefits. Moving between islands commonly involves domestic flights or ferries, so travel planning is important.