Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La’s sales team with administrative and operational tasks, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, and assisting with reports and sales activities. Candidates are generally expected to have experience in hotel sales, hospitality, customer service, or administration; strong organization and communication skills; attention to detail; and confidence using Microsoft Office and hotel systems. Fluency in English and Cantonese is commonly preferred in Hong Kong, while Mandarin is an advantage. The successful candidate should be professional, service-minded, responsive, and able to manage multiple deadlines while working collaboratively with colleagues and corporate or leisure clients.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its hotels operate under the Shangri-La, Kerry, JEN, and Traders brands. The group is recognized for warm Asian hospitality, personalized guest service, elegant accommodation, and strong food and beverage operations. Shangri-La places emphasis on professional development, cultural awareness, teamwork, and creating memorable experiences for guests. In Hong Kong, the company operates prestigious properties serving business travelers, leisure guests, meetings, events, and long-term residents. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations, sales, finance, culinary services, and management.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hospitality, tourism, finance, retail, technology, logistics, and professional services. The culture blends Cantonese traditions with international influences, and workplaces are generally fast-paced, structured, and highly multicultural. Lifestyle options range from dense urban districts and excellent dining to beaches, hiking trails, islands, and vibrant nightlife. Public transport is extensive and reliable, although housing is expensive, especially near major business areas. Foreign professionals normally need an approved employment visa before starting work; the employer usually sponsors the application, and eligibility depends on qualifications, experience, salary, and the role’s business need. New arrivals should arrange accommodation, health coverage, banking, and an identity card after approval. Cantonese is valuable for local life, while English is widely used in hotels and international business. Mandarin can also improve career prospects.