Service Associate - Finance (Accounts Receivable)

Role summary

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The Service Associate – Finance (Accounts Receivable) supports the hotel’s financial operations by preparing invoices, recording payments, monitoring guest and company accounts, reconciling balances, following up on outstanding receivables, and maintaining accurate financial records. Candidates should typically have a degree, diploma, or relevant experience in accounting, finance, or hotel administration. Basic knowledge of accounts receivable, spreadsheets, accounting systems, and internal controls is expected. The role requires strong numerical accuracy, organization, confidentiality, communication skills, and attention to detail. The successful candidate should be comfortable working to deadlines, coordinating with other departments, resolving discrepancies professionally, and following Shangri-La’s service and ethical standards.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, distinctive properties, and guest-focused experiences. In the Philippines, Shangri-La operates prominent hotels and resorts, including properties in Manila and Boracay. Employees work in a multicultural environment serving leisure travelers, business guests, families, and events. The company offers opportunities across hotel operations, finance, food and beverage, engineering, sales, and guest services. Its workplace generally emphasizes professionalism, teamwork, integrity, learning, and consistent attention to detail. Specific benefits, working hours, and career-development opportunities vary by property and employment contract.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Manila, Cebu, Boracay, Palawan, and other tourism destinations. Manila provides the broadest job market, transport links, shopping, and urban amenities, while island locations offer a slower lifestyle, beaches, outdoor activities, and strong seasonal tourism. Filipino culture is welcoming, family-oriented, and community-minded; English is widely used in hotels and business. Living costs vary considerably, with Manila and major resort areas generally more expensive than provincial locations. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents and government registrations. Relocating workers should confirm accommodation, medical coverage, transportation, taxes, and contract terms before accepting an offer. Weather is tropical, with a dry season and a wetter typhoon season, so travel and housing plans should allow for disruptions.