Waiter/Waitress (Banquet)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banquet Waiter/Waitress supports the smooth delivery of conferences, weddings, functions, and other hotel events. Typical requirements include hospitality or food-and-beverage experience, good communication skills, a professional appearance, and basic knowledge of food service, table settings, and hygiene standards. Previous hotel or banquet experience is advantageous, while relevant training may be accepted for entry-level applicants. The candidate is expected to prepare function rooms, serve food and beverages efficiently, respond politely to guest requests, maintain cleanliness, coordinate with kitchen and service teams, and follow Shangri-La’s standards. Flexibility is essential, as the role may involve shifting schedules, weekends, holidays, prolonged standing, and busy event periods.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, and residences across the world. Its properties are recognized for warm Asian hospitality, high service standards, comfortable accommodations, restaurants, wellness facilities, and professional event services. In the Philippines, Shangri-La operates prominent properties, including hotels in Manila and resort destinations, serving business travelers, holiday guests, wedding parties, and corporate events. Employees generally work in a structured international environment with strong emphasis on guest satisfaction, grooming, teamwork, safety, and operational consistency. The company commonly provides training and opportunities to develop careers in hospitality. Benefits and employment conditions vary by property and contract, but may include service charge distribution, meals, uniforms, healthcare, leave benefits, and staff development programs. Applicants should confirm the exact package directly with the recruiting hotel.

Working in Philippines

The Philippines is an archipelago with major employment hubs in Luzon, especially Metro Manila, and tourism centers such as Cebu, Boracay, Palawan, Bohol, and Davao. Hospitality jobs are available in hotels, resorts, restaurants, cruise-related services, and events, with stronger hiring during peak travel seasons. Filipino culture values friendliness, respect for elders, family, teamwork, and warm guest service. Lifestyle ranges from busy urban living to relaxed beach communities; costs are generally lower outside Manila, though rent varies greatly by destination. Foreign workers usually need an employer-sponsored work permit and appropriate visa or immigration authorization before starting employment. Local hires should prepare valid identification, tax and social-security documents, medical clearance, and references. Relocating workers should check accommodation, transport, weather, healthcare, and employment benefits in advance. English is widely used in business and tourism, while Filipino and regional languages are common in daily life.